Customer Care Representative
Are you friendly, outgoing, and love working with people?
Do you want to work in a fast paced, fun environment, where you make a difference?
Are you looking to work for a company that is focused on you and your career growth?
If you said “yes” to all those questions, we have full and part time openings in our brand-new Customer Care Center and would love to talk to you!
What you’ll do:
- Deliver exceptional service to our customers
- Handle all incoming calls to the bank
- Answer questions and be a resource for various internal departments
- Investigate and resolve requests and find resolutions to issues
- Provide expertise for our online, mobile, and e-banking products
- Promote strong and lasting customer relationships by being awesome
- Have fun interacting with our customers and employees everyday
What we’re looking for:
- Minimum of 2 years in banking or customer service
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to work independently or with a team
- A self-starter who is organized and goal oriented
- Ability to multi-task, and be adaptable to change
- Knowledge of banking products and services
We are open 8 am to 6 pm M-F and Saturdays 8 am -12pm and we rotate those. We have great pay starting at $18 an hour, awesome benefits, paid time off and an amazing 401K with a bonus! You even get your birthday off!
If you like to volunteer, then you will love us! We support the communities we live and work in and encourage our employees to get involved.
Want to learn more about how you can join our awesome team? Follow the link and apply today!