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Online Banking Conversion

What You Need to Know

Logging In & Changing Password:

After the conversion is complete on September 17th, you will need to change your password upon logging into Online Banking.

  • Existing Online Banking Users: You will not need to re-register for Online Banking.
    • You will need to change your password
    • Your temporary password will be your zip code plus the last 4 digits of your social security number or Tax ID.
    • During your initial login, you will be required to verify your identity and change your temporary password. This will be a quick and easy process.
  • Existing Mobile Banking Users: To use our new Mobile Banking, you will need to visit our Online Banking website first to update your password.
    • Log into partnersbankonline.com and follow the steps outlined above.
    • Mobile Banking customers will be required to download the new app. Please review below for more information on the new Mobile Banking App.

New Mobile App:

With the conversion, all users who currently use the Partners Bank Mobile App will need to download the new application through your device’s respective app store. Please click on your app store below to download the new application.

NOTE: You must login and complete your password change for your Online Banking profile on a web-based platform before logging into the new mobile app.

iTunes App Store Googe Play Store App

Letter From the President:

Partners Bank President/CEO, Blaine Boudreau, explains why we are moving to this new Online Banking platform. Read what he has to say at the following link!

Letter From the President

Conversion Updates:

For a full list of what to expect during this Online Banking conversion, please click on the following link.

Conversion Updates

Important Dates:

Friday, September 13th

Bill Pay and Mobile Banking will not be available as of 12:00am Eastern.

Monday, September 16th

Online banking will not be available as of 3:00pm Eastern.

Tuesday, September 17th

Online Banking and Mobile Banking will be back up and running as of 11:00am Eastern.

Reactivation Instructions for Quicken®, QuickBooks®, & Mint Users

Click below on one of the following options for the step-by-step instructions to deactivate and reactivate your account based on the platform you are currently using.

For Quicken and QuickBooks users, when linking your account, you will need to select ‘Partners Bank – New’. If you receive a message about needing to download transactions from your old feed, please click here to follow the necessary instructions as provided by Intuit®.

QuickBooks:

Quicken:

Mint: