Customer Support

24 Hour Online Banking and Bill Pay Support
To contact our 24 hour Online Banking and Bill Pay support, call: 1-866-686-8413

Our 24 Hour support line can help you:

  • Reset your password and other login information
  • Help you navigate and use Online Banking
  • Assist with using Bill Pay
  • Research Bill Pay items including lost payments, payments not posted, etc.

Please note that the 24 Hour support line cannot assist you with:

  • Deposit or Loan account information*
  • Validating your Online Banking registration*
  • eStatement access*
  • Adding or deleting account from our Online Banking profile*
  • Closing Online Banking access or Bill Pay*

*You will need to contact an Partners representative during normal business hours by calling 1-888-226-5747 or locally at 207-324-2285 . Or you can send a message now by clicking here. Your email will be processed during normal business hours.